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Changelog

New updates and improvements to Linear.


Email intake for Linear Asks

Diagram showing an email icon, the Linear Asks logo, and the Linear logo connected in a loop, representing email intake and two-way syncing between email, Asks, and Linear.

Email intake for Linear Asks

Turn any email thread into a trackable issue with Linear Asks.

Asks helps internal teams manage workplace requests from Slack and email. Create designated email addresses – such as helpdesk@, legal@, or ops@ – and any messages sent, forwarded, or cc’d to those addresses will create an issue in the selected team’s triage queue.

Shows email draft to helpdesk@acme.inc with the subject "I need a new laptop" and has a caption "Every email sent to this email address will create an issue in a pre-defined Linear triage inbox"

Comments sync both ways with the original email thread, so you can respond to the sender without leaving Linear and email replies will appear as new comments.

Shows the synced comment thread in the Linear issue and has the caption "Replies to this comment will also be delivered to the original email thread"

Asks is available on Business and Enterprise plans. To get started, go to Asks settings and create your first intake email.